WCC Sabong Privacy Policy — How We Handle Your Personal Data

WCC Sabong ("we," "us," "our," "the platform") is committed to protecting the personal information of every player who registers and uses our services. This Privacy Policy describes how WCC Sabong collects, uses, stores, shares, and protects your personal data in connection with your use of the platform — including sports betting, online casino games, promotions, and customer support.

This policy applies to all registered users of WCC Sabong and to visitors of the platform. By creating an account or using any service on the platform, you acknowledge that you have read this policy and consent to the processing of your personal data as described herein.

This policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission (NPC).

WCC Sabong acts as the Personal Information Controller (PIC) for the personal data collected through this platform. This means we are responsible for determining the purposes and means by which your personal data is processed.

We have designated a Data Protection Officer (DPO) who oversees compliance with the Data Privacy Act and this policy. You can reach our DPO using the contact details provided in Section 15 of this policy. All privacy-related enquiries, complaints, and data subject requests should be directed to the DPO in the first instance.

WCC Sabong collects the following categories of personal information depending on how you use the platform:

We collect only the minimum data necessary for each purpose — a principle known as data minimisation. We do not collect sensitive personal information (such as health data, religion, or political views) unless specifically required by law or with your explicit consent.

WCC Sabong collects personal data through the following means:

• Direct submission — When you register an account, complete KYC verification, make a deposit or withdrawal request, or contact our support team.
• Platform activity — Automatically as you use the platform, including bets placed, games played, login timestamps, and navigation behaviour.
• Payment processors — When you transact through GCash, Maya, your bank, or card network, we receive transaction confirmation data from the relevant processor.
• Cookies and tracking technologies — See Section 10 for details on how cookies and similar tools collect technical data during your visit.
• Third-party verification services — We may use third-party identity verification providers as part of our KYC process. These providers confirm identity details against government databases.

WCC Sabong uses your personal data for the following purposes:

• Account creation and management — Setting up your account, verifying your identity, and maintaining account records.
• Processing transactions — Handling deposits, withdrawals, bonus credits, and any financial transactions linked to your account.
• Legal compliance — Meeting Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations required under Philippine gaming and financial regulations.
• Fraud detection and security — Monitoring unusual activity, detecting multi-accounting, and protecting the platform from abuse.
• Customer support — Responding to enquiries, investigating complaints, and resolving disputes.
• Platform improvement — Analysing aggregated usage data to improve site performance, game selection, and user experience.
• Regulatory reporting — Submitting required reports to our licensing authority and other competent Philippine government bodies.
• Marketing communications — Sending you information about promotions and new games, but only if you have opted in to receive such communications. You may unsubscribe at any time.

Under the Data Privacy Act of 2012, WCC Sabong processes your personal data on the following legal grounds:

• Contractual necessity — Processing required to fulfil your account agreement with WCC Sabong, including operating your account and processing transactions.
• Legal obligation — Processing required to comply with Philippine gaming regulations, AML/KYC laws, and orders from competent authorities.
• Legitimate interests — Processing for fraud prevention, platform security, and service improvement, where our legitimate interests do not override your privacy rights.
• Consent — Where we process data for optional purposes such as marketing communications, we do so only on the basis of your explicit, freely given consent, which you may withdraw at any time.

WCC Sabong does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

• Payment processors — GCash, Maya, GrabPay, Coins.ph, banks, and card networks receive the transaction data necessary to process your deposits and withdrawals. These processors operate under their own privacy frameworks and are responsible for data security on their end.
• Identity verification providers — Third-party KYC services may receive identity documents and data to confirm your eligibility. These providers are contractually bound to use your data solely for verification purposes.
• Game providers — Licensed casino game providers may receive your session data to deliver live dealer games and RNG titles. They do not receive your full identity details.
• Regulatory authorities — Philippine gaming and financial regulators may require us to report certain player data as part of our licensing obligations. We comply with all such lawful requests.
• Law enforcement — Where required by a valid legal order from a Philippine court or law enforcement body, we will disclose the requested data.
• Business transfers — In the unlikely event of a merger, acquisition, or sale of WCC Sabong's business, your data may be transferred as part of that transaction, subject to continued protection under the same privacy standards.

All third parties with whom WCC Sabong shares personal data are required to handle that data securely and in accordance with the Data Privacy Act of 2012.

WCC Sabong retains your personal data for as long as your account is active and for the period required by applicable law after account closure.

• Active accounts — All account data is retained throughout the life of your account.
• Closed accounts — Transaction records, KYC documents, and betting history are retained for a minimum of five (5) years after account closure, in line with AML record-keeping requirements under Philippine law.
• Marketing data — If you have opted into marketing communications, this data is retained until you unsubscribe or request deletion.
• Technical logs — IP addresses and session logs are typically retained for up to twelve (12) months for security and fraud investigation purposes.

When data is no longer required, WCC Sabong will securely delete or anonymise it so that it can no longer be associated with your identity.

WCC Sabong implements technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security audits and vulnerability assessments of the platform infrastructure.
• Two-factor authentication (2FA) available for player accounts to reduce the risk of unauthorised login.
• Secure, geographically redundant data storage with access logging.

In the event of a personal data breach that is likely to affect your rights and freedoms, WCC Sabong will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required under the Data Privacy Act.

The WCC Sabong platform uses cookies and similar tracking technologies to improve your experience, maintain session security, and analyse how the platform is used. The types of cookies we use include:

• Strictly necessary cookies — Required for the platform to function. These enable login sessions, wallet security, and bet placement. They cannot be disabled without breaking core functionality.
• Analytics cookies — Used to collect aggregated, anonymised data on how players navigate the platform. This helps us identify which features work well and which need improvement.
• Functional cookies — Store your preferences such as language settings, game lobby view, and notification settings.
• Security cookies — Used to detect fraudulent activity, verify your session, and prevent unauthorised account access.

We do not use third-party advertising or tracking cookies on WCC Sabong. You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair platform functionality and may prevent you from logging in or placing bets.

WCC Sabong is strictly an adult platform. Persons under the age of 21 are not permitted to register or use our services. We do not knowingly collect personal data from individuals under 21 years of age.

If we become aware that personal data has been collected from a person under 21 without verifiable consent from a parent or guardian, we will delete that data and close the associated account immediately. If you believe your child's data has been collected, please contact our DPO as described in Section 15.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by WCC Sabong:

To exercise any of these rights, contact our Data Protection Officer as detailed in Section 15. We will respond to all verified requests within thirty (30) days. Some requests may be declined where we are legally required to retain the data.

Some of the third-party service providers used by WCC Sabong — including game suppliers and identity verification services — may process personal data outside the Philippines. Where such transfers occur, WCC Sabong ensures that appropriate safeguards are in place, consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines.

These safeguards may include contractual clauses requiring the receiving party to apply equivalent data protection standards, or ensuring the destination country has been assessed as providing adequate data protection. By using WCC Sabong, you acknowledge that your data may be processed in other countries for the purposes described in this policy.

WCC Sabong may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or platform features. When material changes are made, we will notify you via email or through a notice on the platform before the changes take effect.

We encourage you to review this policy periodically. The "Last updated" date at the top of the page indicates when the most recent revision was made. Continued use of the WCC Sabong platform after notification of changes constitutes acceptance of the revised policy. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.

If you have questions about this Privacy Policy, want to exercise your data rights, or wish to file a privacy complaint, please contact our Data Protection Officer:

• Email: privacy@wccsabong.app
• General support: support@wccsabong.app
• Live chat: Available inside the platform when logged in
• FAQ: Common privacy questions are answered on our FAQ page

We will acknowledge all privacy requests within three (3) business days and aim to resolve them within thirty (30) days. If you are unsatisfied with our response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines.